What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    does a new delayed autoresponder apply to old submissions?

    Asked by bonds1000 on September 06, 2016 at 03:32 PM

    if I add a new 7 day autoresponder email, does it apply to subscribers that have already signed up within 1-6 days. Or does it only apply to new subscribers?




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    JotForm Support

    Answered by david on September 06, 2016 at 04:32 PM

    The newly setup autoresponder would only apply to new submissions.  It will not send emails for any submissions received prior to setting it up.