What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Constantly Disabled

    Asked by rmaddrey on September 06, 2016 at 03:35 PM

    The form I created, worked once and then has shown as "Form Not Found - This form is disabled" ever since. I have tried changing the status to "enabled" and it still comes back as disabled. I'm guessing the system has locked it thinking its phishing? Screenshots attached. 

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    JotForm Developer

    Answered by berkay on September 06, 2016 at 04:34 PM


    It looks your account is auto-suspended by our phishing algoritm. It is not allowed to create login forms or collect sensitive information like Credit card numbers, passwords, etc. through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. And I can see your form has a field with Password / PIN label. Please refer to our terms of usage for more information on phishing forms.

    I have re-activated your account.  

    Thanks for using JotForm.