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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i have made the payment of 9$ but somehow my account still did not switched to premiun

    Asked by aksamentov on April 17, 2012 at 03:38 AM
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    Answered by pinoytech on April 17, 2012 at 03:43 AM


    Upon checking your account, I found out that you're account is already updated and active to Premium. I suggest, Log out to your JotForm account, delete browsing cache and cookies then log back in.

    Let us know if you need further assistance.

    Thank you for using JotForm and upgrading subscription!