What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    PDF submission form.

    Asked by vimlapwr on September 07, 2016 at 12:22 AM

    (1) I am still facing the PDF formatting issues.

    Is it due to different browsers.

    (2) I want to put heading in the PDF form same way used in the form (because the heading of the application form does not appear in pdf form)

  • Profile Image
    JotForm Support

    Answered by Chriistian on September 07, 2016 at 03:01 AM

    The browser might indeed affect how the PDF can be formatted. May I ask which browser you were using to customize the PDF? For the best experience, we do recommend using Google Chrome or Firefox while customizing the PDF.

    I cloned your form and tried to customize the PDF report. Based on my test, it seems that I am able to add the image and heading without any issue. Can you please try using Google Chrome to see if the PDF report is customized successfully?

    If the issue persists, please let us know and we will be glad to help you our further with adding the image and heading. Regards.