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  • Profile Image

    Will it be possible to change the user name?

    Asked by mulvinc on September 07, 2016 at 08:10 AM

    Since the custom URL feature went live (which is great--thanks!), we've had some confusion with people seeing my user name in the URL (mulvinc) rather than the organization name, which we'd prefer. I know that it's not possible right now to change user names, but will it ever be? I'd love to make our unique URLs contain our organization's name, rather than my user name. 

    name User Name custom url unique
  • Profile Image

    Answered by Irshad on September 07, 2016 at 09:22 AM

    It is possible to change your username. You just need to let us know 3 options by order of preference if it is available we can make the change for you.

    But as you already have forms with custom urls, the previous custom urls will stop working, so you need to generate new ones.

    We'll wait for more details to proceed.

    Thanks.