What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Kenyan form not mine – is this hacking/spam?Asked by elfel on September 07, 2016 at 08:13 PM
I am worried that my account has been hacked – A form that is not mine has appeared with the name – "Encomende Seu Layout Mom A Kennya".
At the same time I have received a notice saying that I have run out of space and need to upgrade. Is it this foreign form that is using up my bandwidth/space? I see it has 7 submissions while my form only has one.
Any help with this will be appreciated.
That form seems created on December 12th, 2013, the last submissions received were on 2013 as well:
I think you have reached your available upload space because you have received a submitted file on your form http://www.jotform.co/form/62058106303849 and you also have some archived forms where some files were uploaded, please take a look to them and make sure to delete the submissions in order to get the files deleted from our servers:
Once you delete those submissions where you have received uploaded files you should get free available upload space.
Hope this helps.