Need to access account

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    Tiff
    Asked on April 17, 2012 at 05:13 PM

    Hi,

    I created an account after I made a form about 10 days ago and I am having trouble with both the password I used here and the email I created the account with.

     

    Is there any way to change the email associated with the account so I can reset my password?

     

    Or do I just need to go through the whole process again and make a new form with new updated information?

     

    Thanks!

    Tiff

  • Profile Image
    gori-mathew
    Answered on April 17, 2012 at 06:07 PM

    Hi Tiff,

    I have checked you account and it is registered to a different email: enjoyrselves@yahoo.com

     You can use Forgot Password button at www.jotform.com and on the bottom right of the page:

    Step 1:


    Steps 2 and 3:


    Step 4: Check your email account for password resetting.

    For security reasons I can't provide more information. Thank you and I hope this helps.

  • Profile Image
    Tiff
    Answered on April 17, 2012 at 06:50 PM

    ok thanks. That is not my email. I am just going to start over again. Thanks anyway.