What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Need to access account

    Asked by Tiff on April 17, 2012 at 05:13 PM

    Hi,

    I created an account after I made a form about 10 days ago and I am having trouble with both the password I used here and the email I created the account with.

     

    Is there any way to change the email associated with the account so I can reset my password?

     

    Or do I just need to go through the whole process again and make a new form with new updated information?

     

    Thanks!

    Tiff

  • Profile Image

    Answered by gori-mathew on April 17, 2012 at 06:07 PM

    Hi Tiff,

    I have checked you account and it is registered to a different email: enjoyrselves@yahoo.com

     You can use Forgot Password button at www.jotform.com and on the bottom right of the page:

    Step 1:


    Steps 2 and 3:


    Step 4: Check your email account for password resetting.

    For security reasons I can't provide more information. Thank you and I hope this helps.

  • Profile Image

    Answered by Tiff on April 17, 2012 at 06:50 PM

    ok thanks. That is not my email. I am just going to start over again. Thanks anyway.