What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms in Muse responsive

    Asked by TonSee on September 08, 2016 at 01:36 PM

    Hi guys,

    Your forms do not work in Adobe Muse responsive websites. I hope you can fix it soon, because we can't use your forms now. Please understand how important it is! Please, test it by yourself if you want.

    Regards,

    Ton

    Page URL:
    www.zwemscore.nl/responsive

    in adobe muse work how
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    JotForm Support

    Answered by Kevin_G on September 08, 2016 at 03:05 PM

    I have checked your webpage and I can see the bottom part of your form is missing: 

    I have reloaded the form multiple times and I can see there is a JavaScript code that is setting up less height than needed. 

    Could you please try embedding the form using a height value fixed? 

    This iFrame code should display the form completely: 

        <iframe

          id="JotFormIFrame-62515594749367"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotformeu.com/62515594749367"

          frameborder="0"

          style="width:100%;

          height:1609px;

          border:none;"

          scrolling="no">

        </iframe>

    On desktop version you will notice that there is a blank space at the bottom of the form, but, please test on mobile devices and let us know if you see the entire form. 

    This is how it should show on your end: 

    Hope this helps. 

  • Profile Image

    Answered by rbrentvernon on November 29, 2016 at 09:55 AM

    I tried this solution myself and while it works now in responsive mode, there is a big gap between the footer and the form in desktop mode. Any way around this?
  • Profile Image
    JotForm Support

    Answered by Nik_C on November 29, 2016 at 10:08 AM

    @rbrentvernon

    I opened a separate thread so we can investigate your issue further. You can find it here

    Please open separate threads for each question so we can assist you accordingly.

    Thank you!