What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is crashing when I submit the form. Please help.

    Asked by Sam_Ba on September 08, 2016 at 02:46 PM

    This is the picture i get. Also

    it doesn't send the files to google sheets. 

    Thanks for your help.

    fill and crashes TRY
  • Profile Image
    JotForm Support

    Answered by Kiran on September 08, 2016 at 04:16 PM

    I have tried submitting your JotForm and see that the Thank you page is displayed normally at my end. 

    Could you try once again and let us know if you are still experiencing the issue? We will be happy to assist you further. 

    The other question related to Google spreadsheets will be addressed a separate thread. Please refer the link below:

    https://www.jotform.com/answers/927580

    Thank you!