My form information is not sent to Google spreadsheets

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    Asked on September 08, 2016 at 04:15 PM
    it doesn't send the files to google sheets. 
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    Answered on September 08, 2016 at 04:23 PM

    We are sorry for the inconvenience this may have caused. We had a temporary issue with EU servers having some delay in sending the form information to Google spreadsheets. However, the issue is now resolved by our backend team and the form information should be sent to the Google spreadsheets normally.

    Please check and let us know if the issue still persists. We will be happy to take a look again.

    Thank you! 

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    Answered on September 10, 2016 at 07:55 PM

    I'm seeing the same thing the past few days, and am currently dealing with it again.  A good part of my data collection for my business relies on that integration :(

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    Answered on September 11, 2016 at 07:22 AM

    Sorry for inconvenience this may caused you. In past two days we had issues with Google Spreadsheet integration. Data were not sent to Google Spreadsheet or there was a delay. I just made several tests with few of my forms that are integrated with Google Spreadsheet and integration is working correctly on my end at the moment. Are you still experiencing same issue? 

    If the submissions are still not sent to Google Spreadsheet, please try to reintegrate your form and make test submission, to see if new submission is sent to your spreadsheet. 

    If that does not resolve your issue, please let us know and we will report your issue to our developers.