What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    logging in

    Asked by ryan rebar  on September 08, 2016 at 05:14 PM

    i cant login. please help. customers waiting

    logging logging in in JotForm uploads jpg www
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 08, 2016 at 08:08 PM

    Your account was automatically suspended by our phishing detection system because you used some sensitive keywords such as "Fake" or "Sexy". As we fight against phishing, we have a system that detects forms to steal login credentials or are made to show child pornography, all this infringe our terms of use.

    In your case I've reestablished the account, but be aware that it might happen again if you keep using those keywords.