- JotForm SupportliyamAnswered on September 08, 2016 at 09:21 PM
I checked your page and this is what I found:
Your form is hidden and it reveals itself if you click the collapse header
If what you're looking at is the blank space, it's actually an image tag without any image source on your page:
Feel free to let us know if you have further questions or clarifications.
- CGAAAnswered on September 09, 2016 at 10:22 AM
That is how it appears and how the source shows in Firefox and IE which the problem, but in Chrome it shows the form in both the browser and the source. See image of Chrome view.
- JotForm SupportdavidAnswered on September 09, 2016 at 11:32 AM
The empty container is not the form. As my colleague stated, it is an empty image tag with rather large dimensions:
This is not part of the form. The empty image only shows in Firefox and IE, which is why it appear the form is not showing. However, if you click on the appropriate section of your page, the form shows in the both IE and Firefox.
Removing the empty image tags from your page will remove the blank space.
- CGAAAnswered on September 09, 2016 at 01:37 PM
Maybe I am not making myself clear. In Firefox and IE I am seeing what you are seeing, an img tag. There is no image in the source as uploaded yet there it is in these browsers. However in the same place we are seeing the img tag in firefox/IE, Chrome shows the form. see the image provided. Why does it display properly in one browser but not another?
- CGAAAnswered on September 09, 2016 at 01:59 PM
MY bad. Sorry to bother, I now see what you are saying....