What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I clicked off a form, is there a way to click on a link to start back where I left off on?

    Asked by i969e7 on September 09, 2016 at 11:24 AM



    If a customer is filling out one of our forms but accidentally clicks off the form or losses internet connection, is there a way that an email or a link can be sent to that specific form so they can click back on the link and start back on the form where they left off on?

    Page URL:

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    JotForm Support

    Answered by Jan on September 09, 2016 at 01:25 PM

    Yes, it is possible to have this kind of function in the form.  Please take note that this methods requires you to create 2 forms and the page break tool. You can view the complete guide using this link: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later.

    If you have any questions, let us know. Thank you.

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    Answered by i969e7 on September 09, 2016 at 01:31 PM

    Hello.  I followed these steps but when I created both forms and when I receive an email with the customer link, I get taken to a 404 page that says the link is not correct.

    Here is the link through Form 1:- https://www.jotform.com/%20https:/form.jotform.com/40317344116142?session=corporatevisionary@gmail.com


    What am I doing wrong?


    Forms are called: Do My Resume.NET RQF and Resume Questionnaire Form



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    JotForm Support

    Answered by Jan on September 09, 2016 at 03:12 PM

    The link that you received in your email is incorrect. There are the http on it.


    Please remove the https:www.jotform.com/%20 in the auto-responder email. 

    I checked your form and I can see that you already fixed it. I put my email on the form and I received the auto-responder email. The correct link is showing.

    Are you still experiencing this problem? Let us know if you need further assistance. Thank you.