- i969e7Asked on September 09, 2016 at 11:24 AM
If a customer is filling out one of our forms but accidentally clicks off the form or losses internet connection, is there a way that an email or a link can be sent to that specific form so they can click back on the link and start back on the form where they left off on?Page URL:
- JotForm SupportJanAnswered on September 09, 2016 at 01:25 PM
Yes, it is possible to have this kind of function in the form. Please take note that this methods requires you to create 2 forms and the page break tool. You can view the complete guide using this link: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later.
If you have any questions, let us know. Thank you.
- i969e7Answered on September 09, 2016 at 01:31 PM
Hello. I followed these steps but when I created both forms and when I receive an email with the customer link, I get taken to a 404 page that says the link is not correct.
Here is the link through Form 1:- https://www.jotform.com/%20https:/email@example.com
What am I doing wrong?
Forms are called: Do My Resume.NET RQF and Resume Questionnaire Form
- JotForm SupportJanAnswered on September 09, 2016 at 03:12 PM
The link that you received in your email is incorrect. There are the http on it.
Please remove the https:www.jotform.com/%20 in the auto-responder email.
I checked your form and I can see that you already fixed it. I put my email on the form and I received the auto-responder email. The correct link is showing.
Are you still experiencing this problem? Let us know if you need further assistance. Thank you.