If I clicked off a form, is there a way to click on a link to start back where I left off on?

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    i969e7
    Asked on September 09, 2016 at 11:24 AM

    Hello.

     

    If a customer is filling out one of our forms but accidentally clicks off the form or losses internet connection, is there a way that an email or a link can be sent to that specific form so they can click back on the link and start back on the form where they left off on?

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    Jan
    Answered on September 09, 2016 at 01:25 PM

    Yes, it is possible to have this kind of function in the form.  Please take note that this methods requires you to create 2 forms and the page break tool. You can view the complete guide using this link: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later.

    If you have any questions, let us know. Thank you.

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    i969e7
    Answered on September 09, 2016 at 01:31 PM

    Hello.  I followed these steps but when I created both forms and when I receive an email with the customer link, I get taken to a 404 page that says the link is not correct.

    Here is the link through Form 1:- https://www.jotform.com/%20https:/form.jotform.com/40317344116142?session=corporatevisionary@gmail.com

     

    What am I doing wrong?

     

    Forms are called: Do My Resume.NET RQF and Resume Questionnaire Form

     

     

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    Jan
    Answered on September 09, 2016 at 03:12 PM

    The link that you received in your email is incorrect. There are the http on it.

    https://www.jotform.com/%20https:/form.jotform.com/40317344116142?session=corporatevisionary@gmail.com

    Please remove the https:www.jotform.com/%20 in the auto-responder email. 

    I checked your form and I can see that you already fixed it. I put my email on the form and I received the auto-responder email. The correct link is showing.

    Are you still experiencing this problem? Let us know if you need further assistance. Thank you.