What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does the figure include forms located in Archive & Trash?

    Asked by worknetcs on September 09, 2016 at 12:56 PM

    Does the figure include forms located in Archive & Trash?

    We appreciate the need to charge but at current figures we are suddenly going to have to pay over $1000 a year!


    This is a re-post of a comment on Changes For JotForm Starter & Guest Plan Users

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    JotForm Support

    Answered by BJoanna on September 09, 2016 at 03:01 PM

    Forms located in Archive folder will be included and forms located in Trash folder are not included. However after September 19, 2016, you will not be able to restore forms from Trash folder, if you are over form limit. For free account limit is 5 forms. 

    You have 70 forms inside of My forms folder. They will still be active after September 19, 2016. and you do not need to upgrade your account to use existing forms, but you will not be able to create new forms, enable disabled forms, clone forms and as mentioned restore deleted forms.

    Feel free to contact us if you have any other questions.

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    JotForm Founder

    Answered by aytekin on September 27, 2016 at 12:04 AM

    We did make a change about this recently. If you archive a form, it will NOT be counted towards your number of forms any more. But, this only applies to forms that you archive from now on.