InfusionSoft: What integration name should I use when setting up a campaign?

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    fivestardestin
    Asked on September 09, 2016 at 05:54 PM

    Thank you...the only question I have now is, what is JotForm's integration name? Is it still 'jotform', or would it be my Infusionsoft app name? Previously JotForm would give me the integration name as 'jotform'

    Reason I ask is because I'm testing a jotform API call to Infusionsoft, but it's still not coming in to infusionsoft.

    In infusionsoft I have "integration" as 'jotform', and created the API call name and matched it in both the new jotform integration wizard and Infusionsoft, then published the campaign. I put myself in the campaign and filled out the form, but still no luck.

    Any suggestions?

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    Kevin_G
    Answered on September 09, 2016 at 06:19 PM

    When you are setting up your campaign and add the API you will get the "Integration" field pre-filled with you InsufionSoft app name, you should leave it as it is and provide only the API Call Name which you will use in the JotForm integration wizard: 

    Here is also a guide that will help you with that: Achieving-InfusionSoft-Campaign-Goals-with-JotForm#trigger

    Please give it a try and let us know how it goes. 

     

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    fivestardestin
    Answered on September 12, 2016 at 12:39 PM

    I tried using the app name, and it works!!!! Outstanding job making this integration work again!!

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    Kevin_G
    Answered on September 12, 2016 at 12:46 PM

    Great, thank you for letting us know that it worked now. 

    Please if there is anything else that we can assist you, do not hesitate to contact us, we will be glad to help you. 

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    fivestardestin
    Answered on September 12, 2016 at 01:54 PM

    You've been very helpful in solving an otherwise frustrating matter...frustrating due to the fact we've depended on JotForm so heavily in our business and need it to integrate flawlessly with our other marketing tools. Regaining this capability is huge for us, as I'm sure it will be for others using similar marketing tools. We very much appreciate the work you've done to make it happen.