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    Google Spreadsheet not instantly updating the new submissions

    Asked by Zachbeggs on September 11, 2016 at 01:34 PM
    Im having the same issue. Just for simplicity sake, I've created a new form with 1 text box, integrated it to a new google sheet. Submit the form and nothing appeared in Google Sheets. None of my forms are populating after a submission.
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    JotForm Support

    Answered by EltonCris on September 11, 2016 at 01:38 PM

    Thanks for reporting.

    As I've mentioned on the other thread, we are aware of this problem.

    Google spreadsheet is not instantly updating new submissions.

    I have raised your thread to our devs so once this is fixed, you will be informed via this thread.

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    Answered by Zachbeggs on September 11, 2016 at 11:38 PM

    @EltonCris Hi Elton, checking in on the scale of the issue with Google Integration. Are you able to scope how long it will be down for? Day? Week? Weeks? Thanks, helps give my clients ETAs.

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    JotForm Support

    Answered by Chriistian on September 12, 2016 at 02:17 AM

    Our development team are still working on the issue. Unfortunately, we cannot give you a timeframe on when will this be fixed but rest assured that our development team is taking this issue on high priority. We will inform you on this thread any updates to the issue. Regards.