What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why can't you write in my fields?

    Asked by Middagsaktivitet on September 12, 2016 at 05:09 AM

    The text fields won't take my input!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on September 12, 2016 at 06:02 AM

    I checked the form below on your website, and I was not able to replicate this issue:

    Can you please tell us more about the problem you have? Is that the form where you are experiencing this issue?

    We'll wait for your response.

    Thank you!

  • Profile Image

    Answered by Middagsaktivitet on September 12, 2016 at 06:17 AM

    Thank you for your quick answer! I really appreciate it. It seems the DNS-servers have not updated in your part of the world yet (it seems to be happening gradually). I will send you the direct link to the form instead if that works?


  • Profile Image
    JotForm Support

    Answered by Nik_C on September 12, 2016 at 08:33 AM

    I checked your form again and I think I found the cause of this issue. The font color and background color of certain fields was the same - white. That's why you experienced like you're not writing anything:

    So if you change the field input color it will be ok, please check this screencast below on how to fix that:

    If you have any further questions please let us know.

    Thank you!