What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't use form templates

    Asked by marketingwse on September 12, 2016 at 07:11 AM

    When I click on a form template and try to proceed, nothing happens, it doesn't go on

    Page URL:

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    Answered by Irshad on September 12, 2016 at 09:44 AM

    I checked the same template, according to your screenshot. And I am successfully able to use the template.

    I would suggest you, to clear your Browser's CACHE, and try to use the template from this URL: https://www.jotform.com/form-templates/search/opt-in


    You can also check the same template on my Demo form: https://www.jotform.com/62554307734962

    If you need further assistance, feel free to revert back. Thanks.


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    Answered by sproutdaycare on November 12, 2016 at 11:08 PM

    I am also unable to select a form template using Jotform Instant.