What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you page url vs Paypal auto return URL

    Asked by TreyOler on November 22, 2010 at 04:34 PM

    Will I have a problem if my jotform "thank you" URL is different from my Paypal's auto return URL when using the Paypal payment tool in my form?

    Please help!

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    JotForm Founder

    Answered by aytekin on November 24, 2010 at 02:02 PM

    I believe PayPal's own auto-return URL overrides the return URL sent from the form.

    So, if you set the auto-return URL, the Thank You page will probably be ignored and the user will be redirected to the URL you set in PayPal.

    If you leave out the auto-return PayPal will redirect to the Thank You URL you set on JotForm. We sent that with other variables to PayPal.

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    Answered by TreyOler on November 24, 2010 at 02:18 PM

    Thanks for your help!

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    Answered by totti06 on January 10, 2011 at 06:31 PM

    Aytekin Bey Bu thank you yazısı nasıl kaldırabiliriz tekrar sayfaya yönlenmesi için ne yapmam gerekir ?

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    JotForm Founder

    Answered by aytekin on January 11, 2011 at 01:14 AM

    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Thank You"
    3. Select "Custom URL" option and enter a URL from your own web site.