JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Hi Melinda, I see you are having an issue with finding a possible username in our system and we'd be more than happy to help you with this issue.
We have some 2 Million jotform users so we are aware that it can be difficult and take a couple tries but it is possible without a doubt.
If you'd like you can list a few here for us in chronological order from most to leas preferred and we can check them for you to assist you with finding one.
Would that work for you?