What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submission did not syndicate

    Asked by drdanrockoff on September 12, 2016 at 03:48 PM

    The attached submission did not integrate with our Gsheet integration.  It was from this formhttps://form.jotform.com/62405701749153

    Can you check on the gsheet integration with our forms and make sure everything is working?

    Page URL:
    https://form.jotform.com/62405701749153

    Screenshot
    JotForm check integrate attached
  • Profile Image
    JotForm Support

    Answered by Kevin_G on September 12, 2016 at 07:33 PM

    I have checked your submissions and I can see there is a missing record between the submissions by "Kyle" and "Laura", the missing submission in your spreadsheet has the ID "349506949101304383".

    I would suggest you to re-integrate your form with Google Spreadsheet in order to get all the updated data, there was an issue with Google Spreadsheet earlier, but it was already resolved and I also have tested the integration on my end, it works fine. 

    Please if after re-integration it does not work, let us know.