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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Quiz form app email does not send in addition to regular notification emails

    Asked by max123jot on September 12, 2016 at 06:58 PM
    yes
    understood
    but i am not receiving an email with the responses marked as correct or
    incorrect
    i just receive an email with the responses
    please advise
  • Profile Image
    JotForm Support

    Answered by david on September 12, 2016 at 07:01 PM

    It looks like the quiz form app email is not triggering at this time.  I tested with a couple form and only the regular form autoresponder and notification emails are sending, not the email set up in the quiz form app.

    I will forward this to our developers to have a look.  We will let you know as soon as this has been resolved. 

  • Profile Image
    JotForm Support

    Answered by NicholasWestley on September 14, 2016 at 03:34 AM

    Hi,

    There was a temporary problem with sending the results emails t some recipients for some forms but this has now been fixed.  Sorry for the inconvenience.

    Regards,

    Nicholas

  • Profile Image

    Answered by max123jot on September 14, 2016 at 11:46 AM
    i entered the email id for the user {35}
    but while i have always recd the form from builder with my answers
    and view my correct/incorrect responses
    i have yet to receive an email which provides me with my correct/incorrect
    answers
    this is troublesome, as you just indicated the utility works
    please let me know
    m
    ...
  • Profile Image

    Answered by max123jot on September 14, 2016 at 12:46 PM
    sorry
    i think it actually works
    but i need to redo the form to update
    so i will let you know
    thanks
    m
    ...
  • Profile Image

    Answered by max123jot on September 14, 2016 at 12:46 PM
    yes
    works
    now
    you
    guys
    are
    awsome
    m
    ...
  • Profile Image
    JotForm Support

    Answered by david on September 14, 2016 at 01:47 PM

    Glad to hear it!  If there is anything else we can help with, just let us know.