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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I check everyday to see if my email is on the bouncelist. For the last 2 days , it will not allow me click the check box?

    Asked by Roxboro on September 13, 2016 at 09:49 AM

    please advise as I need to know this is working.


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    JotForm Support

    Answered by david on September 13, 2016 at 11:39 AM

    I checked the email address associated with your account and it is not on the bounce list.  According to our logs, notifications to your address should be going through without issue at this time.  If there is a different address, other than you account email, that you would like for us to check, let us know the address and we will be happy to have a look.

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    Answered by Roxboro on September 13, 2016 at 11:46 AM
    that good
    I just want to be able to check every day as there has been issues .
    I also check the failed email area daily.
    For some reason I cannot actually click on the [check] box for when
    checking if email is on bounce list.