What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Section: Pricing: Premium $90 a year as a payment option

    Asked by Scorpion226 on April 19, 2012 at 01:21 AM

    does $90 come out of my bank account all at once? or does it come out monthly? I would prefer if it came out all at once so that way I would not have to worrie about it for the rest of the year. It would also mean I know I have paid it and I can concentrate on doing my work.

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    JotForm Support

    Answered by idarktech on April 19, 2012 at 01:27 AM

    Hi Scorpion,

    It is all at once since you've subscribed Premium Yearly plan. Therefore, next billing date will be on next year , April 15, 2013.

    Should you have further questions, please let us know. Thanks.

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    Answered by Scorpion226 on April 19, 2012 at 02:00 AM

    Just making sure I don't have to pay now however when it comes to April 15, 2013 I pay the $90, as I have upgraded 2 to 3 days ago and I thought Jotform.com would of take my money to let me know I have paid for a full year but at the moment jotform.com has not taken the $90 out of my bank account so at the moment I am confused do I get a year free before I pay or does it take 3 to 5 days to process payment or a bit longer.

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    JotForm Support

    Answered by idarktech on April 19, 2012 at 02:25 AM

    I will forward this to our higher management, we'll get back to you as soon as possible. Thanks for reporting, it's appreciated!

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    JotForm Founder

    Answered by aytekin on April 19, 2012 at 09:18 AM

    Yes, you will pay $90 for the year at the beginning of the subscription period. If you would like to pay monthly, you can instead choose $9.95/month plan. We have such a big discount when you buy yearly because you are pre-paying for the whole year. 

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    Answered by Scorpion226 on April 19, 2012 at 08:54 PM

    No that is ok prefer to pay for a year in one go but still confused.

     

    I have paid for a full year but at the moment jotform.com has not taken the $90 out of my bank account so at the moment I am confused does it take 3 to 5 days to process payment or a bit longer.

     

    The yearly premium $90 I have paid jotform.com has not come out my bank account yet as I have said before I have upgraded it being now 2 to 3 days and a bit ago and my money has not been removed yet why is it taking so long to be removed, I want jotform.com to take my money already I have transaction details on my paypal account that I have paid jotform.com but the money has not come out of my bank account yet.

     

    Not trying to be rude or anything I think jotform.com kicks ass (very good)

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    JotForm Founder

    Answered by aytekin on April 20, 2012 at 02:17 AM

    According to PayPal you have successfully send us $90 on April 15th. Maybe they used your credit card on file? You should probably check it on your PayPal account.

    Thanks!