What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    A little mistake at complete download

    Asked by nordlicht_68 on April 19, 2012 at 02:24 AM

    Hi

    during the complete form download

    Setup and embed / Source -> "You can also download a compressed and refined version with seperate .css and .js files from here."

    One css file was on a wrong position after download!

    Code in the download form, link to the css files:

    <link type="text/css" rel="stylesheet" target="_blank" href="css/styles/form.css?v3.0.3234"/>
    <link target="_blank" href="css/calendarview.css?v3.0.3234" rel="stylesheet" type="text/css" />
    <link type="text/css" rel="stylesheet" target="_blank" href="css/styles/baby_blue.css" />

    But the css files "baby_blue.css" downloaded and extract under css/  (not css/styles/), so the form can not find this file.

    The other css file "calendarview.css" is correct but a little confused because the is directly under /css

     

    The second Problem is the missing images/folder

    look here:

    http://www.jotform.com/answers/92271-The-download-are-not-complete

    Any new information about this?

     

    All the things I can patch and extra download, but this need very much worktime during the test phase ;-)

     

    thanks and have a nice day!

     

    nordlicht_68 fom germany (excuse the bad english)

  • Profile Image
    JotForm Support

    Answered by jonathan on April 19, 2012 at 05:18 AM

    Hi nordlicht_68,

    Thank you for finding this out. I checked your information and they are correct.
    The baby_blue.css on your form was misplaced compared to the download source code and the form source code when view.

     As for your second inquiry on the missing images/folder -- this was already delegated to our development team for them to work on.

    I will now assign this also to our Next Level support for proper resolution.

    Thanks.