What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to create a fillable pdf form

    Asked by bccimedia on September 14, 2016 at 03:20 PM

    I tried to upload one of my pdf forms to convert it to fillable form but I received a email saying the import failed. What can I do to make it import.

    fillable pdf fillable pdf form
  • Profile Image
    JotForm Support

    Answered by Mike on September 14, 2016 at 04:37 PM

    You can try to import it once again. If it does not help, I am afraid that we are unable to import your PDF(s).

    Please note that imported PDFs cannot work as web forms.

    You might consider re-creating the form using our drag and drop form builder. In this case you will be able to use the form as a web form and fillable PDF at the same time.