Submitting the quiz keeps on spinning

  • diabetesed
    Asked on September 14, 2016 at 4:37 PM
    When you submit the quiz it used to show a thank you for submitting your quiz with our logo, etc. on the screen.  Now it just says "we are processing your request" and just keeps spinning.  So you are not sure if it really went through.
  • Jan
    Replied on September 14, 2016 at 4:46 PM

    I opened your form (https://jotform.com/form/62367646869171) and I did a test submission. After submitting the quiz, it redirected me to the results page. Here's a screenshot:

    Submitting the quiz keeps on spinning Image 1 Screenshot 20

     

    Can you please restart your browser and try it again. You may also try checking if you will be able to submit the quiz using another browser or not. 

    Let us know if you need further assistance. Thank you.