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npexAsked on September 15, 2016 at 4:52 AM
At the moment we are experiencing problems with receiving Notification 1 after a client complets a form. Autoresponder does work fine.
Is there something wrong with the mail service?
Looking forward to your reaction.
Kind regards,
Pepe Peters
NPEX
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selen JotForm DeveloperReplied on September 15, 2016 at 5:16 AM
Hi,
I checked your JotForm log, your submission address(e-mail address) is in bounce list.
Reason is;
I removed in the bounce list. You will get the JotForm notifications.
I hope this helps. Let us know if you need any further assistance. Thank you.