What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is their a size limit to uploading a picture?

    Asked by HeidiChisholm on April 19, 2012 at 09:46 AM


    I tried to upload an image of 3 MB and it took some time, so I stopped and tried an image of 90K, which loaded quick and easy. is their a size limit, because then I could just add that on the form so people would know not to upload something bigger.

    Thank you very much for your brilliant application.




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    Answered by gori-mathew on April 19, 2012 at 09:57 AM


    Thanks for contacting us and for your kind compliments about our service.

    File sizes are limited to 1GB for all types of accounts, but since free users only have 100MB available space, of course there is no way to upload a file larger than 100MB. Refer to this user guide on how to change the max file size in your upload . See loink below on how to increase size of files to be uploaded.


    Files submitted using your forms will basically be uploaded to our servers. You can also integrate your submissions with Dropbox.  With Dropbox, your account will sync automatically and download all submissions to your computer.  You can know more about integrating your form with Dropbox on this link.  Another is integrating your file uploads to your prefered FTP enabled website or FTP server.

    Hope this information will be helpful to you, thanks for using Jotform!