What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why the english version doesn't appear in our bilingual form?

    Asked by Deglon on September 15, 2016 at 10:17 AM

    Hi, we did a bilingual JotForm.

    We ask to detect the language of the page to set the good language of the form. It doesn't work.

    It does the opposite.

     

    Page URL:
    http://e92.7c1.myftpupload.com/contact/?lang=en

    in JotForm doesn't work bilingual bilingual jotform
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    JotForm Support

    Answered by Nik_C on September 15, 2016 at 12:40 PM

    I checked your URL and it loaded correctly for me, with proper language, as you can see below:

    Are you referring to some other issue by any chance? 

    Please let us know so we can check further.

    Thank you!

  • Profile Image

    Answered by Deglon on September 16, 2016 at 12:34 PM

    On mobile it doesn't work and with Explorer either.

  • Profile Image

    Answered by Deglon on September 16, 2016 at 12:36 PM

    Is it possible to copy a form and delete the french version (the first language) and keep only the english version ?
  • Profile Image
    JotForm Support

    Answered by BJoanna on September 16, 2016 at 03:04 PM

    I have tested your form in Internet Explorer, but I was not able to replicate mentioned issue.

    Which version of Internet Explorer are you using? 

    I was also not able to replicate mentioned issue on my Samsung Galaxy S4. Which mobile device are you using? 

    Can you please  try to use some other device? Also if possible provide us a screenshot how it looks on your end  

    I have moved your other question to separate thread and we will provide you an answer there shortly.

    https://www.jotform.com/answers/934492