Why the english version doesn't appear in our bilingual form?

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    Deglon
    Asked on September 15, 2016 at 10:17 AM

    Hi, we did a bilingual JotForm.

    We ask to detect the language of the page to set the good language of the form. It doesn't work.

    It does the opposite.

     

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    Nik_C
    Answered on September 15, 2016 at 12:40 PM

    I checked your URL and it loaded correctly for me, with proper language, as you can see below:

    Are you referring to some other issue by any chance? 

    Please let us know so we can check further.

    Thank you!

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    Deglon
    Answered on September 16, 2016 at 12:34 PM

    On mobile it doesn't work and with Explorer either.

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    Deglon
    Answered on September 16, 2016 at 12:36 PM

    Is it possible to copy a form and delete the french version (the first language) and keep only the english version ?
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    BJoanna
    Answered on September 16, 2016 at 03:04 PM

    I have tested your form in Internet Explorer, but I was not able to replicate mentioned issue.

    Which version of Internet Explorer are you using? 

    I was also not able to replicate mentioned issue on my Samsung Galaxy S4. Which mobile device are you using? 

    Can you please  try to use some other device? Also if possible provide us a screenshot how it looks on your end  

    I have moved your other question to separate thread and we will provide you an answer there shortly.

    https://www.jotform.com/answers/934492