What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how can i intergrate a stripe coupon onto my payment form as i have tried and it says the coupon code is not valid

    Asked by bailey6436 on September 15, 2016 at 01:00 PM
    Page URL:
    www.libra-fitness.co.uk/packages

    payment form and valid how
  • Profile Image
    JotForm Support

    Answered by david on September 15, 2016 at 03:33 PM

    If you are trying to pull a coupon already set up in Stripe, make sure the coupon is properly set up first:

    https://stripe.com/docs/recipes/coupons-for-charges

    Other coupons can be set up directly in the form:

    https://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form