What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot get into my account properly.

    Asked by Keith Thirgood  on September 15, 2016 at 08:20 PM

    Your system seems to have forgotten me. I tried to get into my account and it says my username or password is incorrect. I use the Forgot Password link and it says there is no such user. If that was true, why does Jotform send all its mailing to that address?

    Page URL:

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    JotForm Support

    Answered by cihan on September 15, 2016 at 09:03 PM


    The link you provided is not working but, i tried to find your account, the email address keith@capstonecomm.com probably yours. If it is not, please feel free to contact us again.

    Thank you.