How to Delete account or chnage username

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    Asked on September 16, 2016 at 09:36 AM


    I just made an account with a Username I would like to change. I do not see anywhere to change my username so how can I delete my account and create another one with the same email?

    Thank you,



  • Profile Image
    Answered on September 16, 2016 at 12:05 PM

    Hello Andrew, please let us know the new username, give us 2 more alternatives in case this is already taken and we will gladly rename it.

  • Profile Image
    Answered on September 16, 2016 at 01:46 PM
    I was actually able to change the email associated with the account and then create a new one with the info I wanted.
    Thank you for your quick response,
    Andrew McKenzie
    Product Manager | Knees
    45 Innovation Drive
    Hamilton, ON L9H 7L8
    c: 905 719 9412
    t: 905 690 5700 ext 32421