Why are my submission arriving as text mode only?

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    4C
    Asked on April 19, 2012 at 04:07 PM

    My submissions are arriving in text mode even though the notifications are set to html mode.

    It started a few days ago. 

     

    I need the html mode because the survey info does not arrive with the text mode

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    Goldo
    Answered on April 19, 2012 at 04:59 PM

    Please try to remove the current notification setup and create a new one. That should sort it.

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    4C
    Answered on April 19, 2012 at 05:23 PM

    Thank you. That worked :) 

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    Goldo
    Answered on April 19, 2012 at 05:26 PM

    Glad to know. If you happen to encounter issues, please don't hesitate to ask.