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    Form is blank on submission error when I try to go back

    Asked by tyreid on April 19, 2012 at 05:00 PM

    Testing the credit card response, when I get a submit error from invalid credit card numbers and it says "Please go back and fix this", clicking on the 'back' link I'm returned to a completely blank form at page 1, instead of page 3 where I left off. Our customers will freak out if they have to start from scratch - is there a solution so that if there's an error they can go right back to where they left off? I'm using a secure form embedded on my site.


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    Answered by jeanettebmz on April 19, 2012 at 08:26 PM


    Thank you for using our products.

    To answer your question:  Yes , that is possible to accomplish to.  Please follow this guide

    If you have more questions or need further assistance, let us know.

    We will be glad to assist.