- pfhAsked on September 16, 2016 at 02:12 PM
How do I make it so unfilled form items will not be included on the autoresponder email, which serves as the clients receipt? Is there a code to add or some kind of setting I'm missing?
- JotForm SupportdavidAnswered on September 16, 2016 at 04:02 PM
Unfilled form fields will automatically be omitted from emails using the default email. It is not possible to omit empty fields if the notification or autoresponder has been edited. Creating a new notification or autoresponder for your form will give a default email and will hide empty fields.
- pfhAnswered on September 18, 2016 at 08:49 AM
Thanks, David! So, if I use the default email and modify the look of it (colors, fonts, etc.) does that count as an "edit" that will prevent the empty fields from being omitted?
- JotForm SupportBDAVIDAnswered on September 18, 2016 at 11:03 AM
Colors, and fonts change will not break the default email, so the empty fields will still be hidden.