Why is my account suspended? What term did I violate?

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    Ivan 
    Asked on September 18, 2016 at 07:31 AM
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    Denis
    Answered on September 18, 2016 at 07:40 AM

    Hello Ivan,

    Collecting private information like SSN violates our terms. If you want to activate your account please remove these types of fields from your forms and let us know. 

    If you need any further assistance please feel free to contact us.

    Thanks.

     

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    Ivan 
    Answered on September 18, 2016 at 07:46 AM
    I don't have access to the form....how do I remove it?
    Ivan Resto, LPC
    Resto Family Services
    117 A Tradewynd Dr.
    Lynchburg, VA 24502
    434-420-1820
    ...
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    Denis
    Answered on September 18, 2016 at 08:00 AM

    I removed these fields from your forms and activated your account. You can login now. 

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    Ivan 
    Answered on September 18, 2016 at 08:45 AM
    I don't see my form. Do you know where it went?
    Ivan Resto, LPC
    Resto Family Services
    117 A Tradewynd Dr.
    Lynchburg, VA 24502
    434-420-1820
    ...
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    BDAVID
    Answered on September 18, 2016 at 10:59 AM

    Login to your account username "iresto00", you will find the form under "My Forms" page: https://www.jotform.com/myforms 

    Let us know if you need more help.