What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account is disabled. It was not reset at the end of 30 days

    Asked by c15202 on September 19, 2016 at 01:04 PM

    My account was never reset.  Therefore my account has been disabled since August 30th.

    My Account end not reset
  • Profile Image
    JotForm Support

    Answered by Kiran on September 19, 2016 at 02:41 PM

    Please be noted that all the accounts will be reset automatically on the first day of the following month if they are tagged as overlimit. I have checked your account and see that your JotForm has received about 9900 form views for the current month which is why your account is disabled again. Please check the Form analytics of the form to see the traffic information to the form.

    Thank you!