My password is not working... and system does not recognize my user name...

  • joan
    Asked on September 19, 2016 at 1:17 PM
  • Kiran Support Team Lead
    Replied on September 19, 2016 at 2:47 PM

    I see that there are no accounts registered with this email address. However, as I check your last edited form, I see that the form titled "Lace Up With Love" is associated with an account clackamasloveinc which is registered using a different or personal email address. Please try logging into your account using the username or you may try resetting the password from the login screen so that the password reset instructions shall be sent to the account registered email address.

    My password is not working Screenshot 20

    Hope this information helps!