- murcjotAsked on April 20, 2012 at 11:49 AM
There are problems with the security certificate for this site
The name of the site does not match the name on the certificate.
I can then view the certificate's info if I want.
Any idea what this might be? It is a secure form.
Also, I'm currently using the free account just to test it out, could this error be related to that? I plan on upgrading today or tomorrow.
- gori-mathewAnswered on April 20, 2012 at 04:17 PM
We apologise for the inconveniences caused by this issue. Please can you give us the URL of tye form you are mentioning above. Please if you are using https://secure.jotform.com/ and causing this problems, try the alternative: https://www.jotform.com/ which has the same level of security and let us know if you still experience any issues.
Lets know if this helps, thanks for using Jotform
- nikkitsingsAnswered on July 17, 2014 at 10:24 AM
No resolution to this yet? People are getting the following error on my form.
There is a problem with this website's security certificate.The security certificate presented by this website was issued for a different website's address.
Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website. Click here to close this webpage. Continue to this website (not recommended).
If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting. When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.
For more information, see "Certificate Errors" in Internet Explorer Help.
- JotForm SupportdavidAnswered on July 17, 2014 at 12:13 PM
As my colleague stated, we would need a link to the site the form is embedded to, or the link you are using for your form, and we will be happy to take a look. Sometimes when a link to a secure form is not properly setup it will give this error. Also, if there is non-secure content in your form loading to a secure page, the page will return a certificate warning. Let us know and we will have a look as soon as possible.
Thank you for using Jotform!
- murcjotAnswered on July 17, 2014 at 12:21 PMWhy am I receiving these emails?
- JotForm SupportdavidAnswered on July 17, 2014 at 01:34 PM
Sorry about that, someone posted a new response in a thread you opened a long time ago. There should be a link to unfollow this thread in the bottom of your email.
- murcjotAnswered on July 17, 2014 at 01:41 PMOh ok thanks. Just did.