What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to get my users back to my site after hitting 'submit' on my form

    Asked by ericka  on September 19, 2016 at 11:51 PM

    And I am having trouble getting the reply email to send, too. 

    Page URL:
    http://www.caravanvet.com/request-an-appointment

    site after to get and email reply email Getting
  • Profile Image
    JotForm Support

    Answered by Rose on September 20, 2016 at 01:30 AM

    Thank you for contacting us. 

    As I understood your questions, you have two concerns.The first one is that you would like to direct your end-users to your website following their submission. I cloned your form and tested on my side. It seems works properly. What kind of problem you are having for this subject? Could you please give us some more detail or please re-try to test it. Since, your setting also seems ok. 



    Regarding the second question which is about getting reply e-mail, I have difficulties to understand it. I kindly ask you to provide us some more detailed explanation.

    Thank you in advance and waiting for your return.