When does a email adress go into the bounce list?

  • Formular_SIS
    Asked on September 20, 2016 at 2:56 AM
  • Elton Support Team Lead
    Replied on September 20, 2016 at 3:31 AM

    There are many reasons but most of the time when the receiving server rejects the email coming from JotForm or AmazonSES, our email sending service provider. Everything is explained in this article http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.

    This also explains how to remove emails from the bounce list.

    Thanks!