What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When does a email adress go into the bounce list?

    Asked by Formular_SIS on September 20, 2016 at 02:56 AM
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    JotForm Support

    Answered by EltonCris on September 20, 2016 at 03:31 AM

    There are many reasons but most of the time when the receiving server rejects the email coming from JotForm or AmazonSES, our email sending service provider. Everything is explained in this article http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.

    This also explains how to remove emails from the bounce list.

    Thanks!