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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can't save autoresponder emails

    Asked by wbffaus on September 20, 2016 at 03:21 AM
    Can you please explain how to correct this? I have the same issue - I cannot save my auto responder, however I dont have any fields hidden. Could there be another cause?
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    JotForm Support

    Answered by EltonCris on September 20, 2016 at 03:26 AM

    Hi,

    That's most probably due to the limits imposed on notifications/autoresponders to preserve the "hide empty fields on email" feature to keep from working.

    If you have encounter problems with your autoresponder, try to remove the entire form source code and construct your custom autoresponder message. This might help.

    Example:

    Let us know how this goes. Thanks!