What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
That's most probably due to the limits imposed on notifications/autoresponders to preserve the "hide empty fields on email" feature to keep from working.
If you have encounter problems with your autoresponder, try to remove the entire form source code and construct your custom autoresponder message. This might help.
Let us know how this goes. Thanks!