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Form builder buttons not working on FirefoxAsked by EduKent on September 20, 2016 at 06:53 AM
I normally use Firefox as my browser but recently Jotform has started to misbehave on the system. It wasn't allowing me to click certain buttons in the design sections etc. Now I am unable to click anything, you hover over a button and it highlights but clicking doesn't do anything.
I also have Chrome installed on my PC so I have been reverting to this browser whenever I need jotform but it is hardly ideal.
Would it be possible to look into why this is happening please
I check JotForm on firefox browser but I am unable to reproduce the problem you've reported. Perhaps it was just a browser cache issue on your end. I suggest to please logout from your JotForm account, clear your Firefox browser's cache and cookies and recheck. This usually solves the problem.
If that doesn't make a difference, reset your firefox browser. Guide: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Hope this helps!