What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform only works with right mouse click and cant adjust matrixes

    Asked by Timvanaerschot on September 20, 2016 at 09:40 AM


    I can't click on my questions and matrix with left mouse click (we all have this issue in the office).
    Only right mouse click works.

    In addition I can't edit the answers and questions in my matrix. Because I can't get into properrties.

    Is there an issue regarding this?

    Regards, Tim

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    JotForm Support

    Answered by Nik_C on September 20, 2016 at 12:24 PM

    I checked your form and I wasn't able to replicate this problem as you can see below:

    It si odd that you experienced this issue on other computers.

    Could you please try to clear your Browser's cache and see if the issue persists.

    We'll wait for your response.

    Thank you!

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    JotForm Support

    Answered by Nik_C on September 20, 2016 at 12:26 PM

    I'm sorry I forgot to let you know that I opened a separate thread for your other issue and you can find it here: https://www.jotform.com/answers/937116

    We tend to open one thread per problem to avoid the confusion.

    Thank you!