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    Upload image with cellphone other than using the camera

    Asked by chado92 on September 20, 2016 at 09:53 AM


    My problem is that I can't find a way to upload a picture from the cellphone. The only 2 options my phone gives me when I click on "choose a file" is "Camera" or "Google document". Is their a way I can access all the picture in the cellphone?


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    JotForm Support

    Answered by EltonCris on September 20, 2016 at 12:22 PM

    You should see an option to browse your files other than the camera and the 3rd party apps. This is normally how phones OS would offer when you click the file upload field.

    Example, I tested your form on iPhone iOS9 and this is what I see.

    The photo library option should bring up your local files

    On Android v6 Phones:

    The gallery option allows you to browse your local files

    If there's no such option on your phone, then it could be a limitation with your phone UI. I suggest to check and review this on your phone.


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    Answered by chado92 on September 21, 2016 at 06:47 AM


    Thanks, you were right.

    Have a nice day!