Upload image with cellphone other than using the camera

  • chado92
    Asked on September 20, 2016 at 9:53 AM

    Hi!

    My problem is that I can't find a way to upload a picture from the cellphone. The only 2 options my phone gives me when I click on "choose a file" is "Camera" or "Google document". Is their a way I can access all the picture in the cellphone?

    Thanks!

  • Elton Support Team Lead
    Replied on September 20, 2016 at 12:22 PM

    You should see an option to browse your files other than the camera and the 3rd party apps. This is normally how phones OS would offer when you click the file upload field.

    Example, I tested your form on iPhone iOS9 and this is what I see.

    The photo library option should bring up your local files

    Upload image with cellphone other than using the camera Image 1 Screenshot 30

    On Android v6 Phones:

    The gallery option allows you to browse your local files

    Upload image with cellphone other than using the camera Image 2 Screenshot 41

    If there's no such option on your phone, then it could be a limitation with your phone UI. I suggest to check and review this on your phone.

    Thanks!

  • chado92
    Replied on September 21, 2016 at 6:47 AM

    Hi,

    Thanks, you were right.

    Have a nice day!