It says that I already have a payment tool added on the form

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    Asked on September 20, 2016 at 10:04 AM


    I am trying to add the paypal payment option, but the form builder indicates that I have already added a payment option, which I don't think I have.

    Is there a way to override that?



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    Answered on September 20, 2016 at 12:21 PM

    Are you referring to your JotForm in your account? I have cloned your JotForm to my account and see that there a PayPal payment field is already added to the form?

    It seems that you have already figured out the issue and added the PayPal field on your form. If you are trying to add a different payment field, you'll need to delete this field and then try adding it.

    Hope this information helps! Let us know if you need any further assistance. We will be happy to assist.