What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my account is almost out of form views?

    Asked by Emily Bush on September 20, 2016 at 11:12 AM

    Hello,

     

    What constitutes a form view? Our views seem to have skyrocketed and we can't figure out why. Can you provide anymore information what form is being viewed?

     

    Thanks,

     

    Emily Bush

  • Profile Image
    JotForm Support

    Answered by Nik_C on September 20, 2016 at 01:09 PM

    Form views are counted with each load of your form, doesn't matter if it is embedded or not. Reloading(refreshing the page) of your form will count the views as well. You can view more specific information by checking Form Analytics:

    There you can see all information related to each of your forms:

    Additionally, you can enable JotForm footer that will give you unlimited views, you can do that by going to My Account-Settings:

     

    Hope it helps, if you have any further questions please let us know.

    Thank you!