Why my account is almost out of form views?

  • Profile Image
    Emily Bush
    Asked on September 20, 2016 at 11:12 AM

    Hello,

     

    What constitutes a form view? Our views seem to have skyrocketed and we can't figure out why. Can you provide anymore information what form is being viewed?

     

    Thanks,

     

    Emily Bush

  • Profile Image
    Nik_C
    Answered on September 20, 2016 at 01:09 PM

    Form views are counted with each load of your form, doesn't matter if it is embedded or not. Reloading(refreshing the page) of your form will count the views as well. You can view more specific information by checking Form Analytics:

    There you can see all information related to each of your forms:

    Additionally, you can enable JotForm footer that will give you unlimited views, you can do that by going to My Account-Settings:

     

    Hope it helps, if you have any further questions please let us know.

    Thank you!