What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am having issues with file uploading. I only allow .rtf files and even though rtf files are added they are not being accepted!!!

    Asked by roberta on April 20, 2012 at 02:48 PM

    This is the error message I get - PLEASE SOMEONE HELP ASAP!!

     

    START TIME
    END TIME
    Read & Sign?
                                 NO               Yes - send to Plf. counsel               Yes - send to Def. counsel               Yes - send to Wit. counsel               Yes - send directly to Wit @ addy above               Yes - send to (indicate below!)            
    Order Forms?
                                 Yes               No               Order on record            
    Exhibits?
                                 Yes (indicate)               No            
    FILE UPLOAD (.rtf only, please!)
    UPLOAD ALL FILES HERE
    Multiple File Upload
    ACR12-1401 - D. FIS...T 349154).rtf has invalid extension. Only .rtf are allowed.
    How marked?
    PLEASE INCLUDE EXACT MARKING INFO HERE!
    Page URL:
    http://www.premiereporting.com/premier-e-dog.html

  • Profile Image

    Answered by pinoytech on April 20, 2012 at 03:04 PM

    Hi,

    Can you please reset your extension? Instead of .rtf, use only rtf without dot.

    If this doesn't work, let us know so we can further assist you.

    Thank you for using JotForm!

  • Profile Image

    Answered by ItalyTech on April 20, 2012 at 03:07 PM

    Hi, I've edited your form as pinoytech said.

     

    Your extension must be rtf and not .rtf

     

    I've tested now your form and it seems to work :)