I am having issues with file uploading. I only allow .rtf files and even though rtf files are added they are not being accepted!!!

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    roberta
    Asked on April 20, 2012 at 02:48 PM

    This is the error message I get - PLEASE SOMEONE HELP ASAP!!

     

    START TIME
    END TIME
    Read & Sign?
                                 NO               Yes - send to Plf. counsel               Yes - send to Def. counsel               Yes - send to Wit. counsel               Yes - send directly to Wit @ addy above               Yes - send to (indicate below!)            
    Order Forms?
                                 Yes               No               Order on record            
    Exhibits?
                                 Yes (indicate)               No            
    FILE UPLOAD (.rtf only, please!)
    UPLOAD ALL FILES HERE
    Multiple File Upload
    ACR12-1401 - D. FIS...T 349154).rtf has invalid extension. Only .rtf are allowed.
    How marked?
    PLEASE INCLUDE EXACT MARKING INFO HERE!
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    pinoytech
    Answered on April 20, 2012 at 03:04 PM

    Hi,

    Can you please reset your extension? Instead of .rtf, use only rtf without dot.

    If this doesn't work, let us know so we can further assist you.

    Thank you for using JotForm!

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    ItalyTech
    Answered on April 20, 2012 at 03:07 PM

    Hi, I've edited your form as pinoytech said.

     

    Your extension must be rtf and not .rtf

     

    I've tested now your form and it seems to work :)