What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't "Share Form" or grab the "Source Code."

    Asked by JonathanTerranova on November 24, 2010 at 09:26 AM

    I can't "Share Form" or grab the "Source Code." 

     

    I copied an older form, modified it, and then went to grab the source code, but when I click on the button nothing happens. So, I deleted that form and started over and I still can't grab the source code or share the form. I also tried clicking on preview and then clicking on "Form Source" in there and it just brings me back to the form editor. What do I do now?

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    Answered by JonathanTerranova on November 24, 2010 at 09:35 AM

    Nevermind..... it's working again. It wasn't working for the past hour, but the source code button seems to be working fine now... odd.

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    JotForm Founder

    Answered by aytekin on November 24, 2010 at 02:07 PM

    Yes, we had a bug on the Share button on one of the versions we released today. It was fixed within an hour.

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    Answered by irelandaupairs on November 25, 2010 at 01:28 PM

    sorry, but I cant get the code either. what is wrong?

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    JotForm Founder

    Answered by aytekin on November 25, 2010 at 02:57 PM

    What type of browser are you using and what is the version?

    Can you try a different browser until we fix this issue on your browser?

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    Answered by Lukman on March 10, 2011 at 04:00 AM

    I can't access form sources anymore.... Has it been disabled.. i mean the 'Download Zip' functionality

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    JotForm Support

    Answered by obi-wan on March 10, 2011 at 04:06 AM

    You still can access to your full source code. Jotform had a change on user interface. You can read the blog post about this change here.You can access your full source code by following these steps:

    1. Open your form
    2. Click on "Embed Form" on top menu
    3. Click on "Source" icon.
    4. Click on the link at the end of sentence "You can also download a compressed and refined version with seperate .css and .js files from here".

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    Answered by Lukman on March 10, 2011 at 04:07 AM

    Grand Merci. . .!